Uplifting Performance
Full day facilitated team session

Step Up to Lead

Practical Skills for New & Aspiring Managers

A real-world management day covering expectations, delegation, one-to-ones, feedback, workload, accountability and the shift from colleague to leader.

Is this happening in your team?

Recognise any of these?

  • A new manager is still trying to do everyone’s work
  • Former peers test boundaries
  • Delegation feels uncomfortable
  • One-to-ones drift into status updates
  • Managers avoid accountability for fear of damaging morale
  • Priorities are unclear or constantly changing
What we'll work on

Your team works on the real issue.

  • Make the shift from colleague to manager
  • Set clear expectations without micromanaging
  • Delegate based on outcome and ownership
  • Run useful one-to-ones and give feedback
  • Prioritise team workload and manage upwards
  • Balance fairness, consistency, support and accountability
You won't just sit and listen

Exercises, scenarios and practical work.

New Manager Decision Lab
Delegate / Coach / Step In?
One-to-One Builder
Fair or Equal? Scenarios
Managing Upwards Challenge
First 30 Days Plan
What you'll leave with

Useful outputs, not a folder of slides.

  • Practical new-manager toolkit
  • Delegation framework
  • One-to-one structure
  • Feedback and expectation-setting phrases
  • Personal 30-day leadership plan
What's included

A complete team session, not just time in the room.

✓Short pre-session scoping call
✓Live facilitated session
✓Practical materials or toolkit
✓Exercises tailored to the team and challenge
✓Action summary and recommended next steps
✓Short post-session follow-up check-in
Who should attend

New managers, supervisors, team leaders and people preparing for their first management role

Suggested group size: 5–14 people. We can adapt the format where a different group size is more appropriate.

FAQs

Before you book

Is this a lecture?
No. These are facilitated working sessions. Your people work on real workplace situations, decisions and challenges.

Can the session be tailored?
Yes. The pre-session brief is used to make the exercises relevant to your team and challenge.

What preparation is needed?
A short pre-session brief helps us understand the team, the challenge and the outcome you want. Where useful, bring existing process documents, examples or performance information.

Do we have to buy consultancy afterwards?
No. Every session is designed to create standalone value. You can take the outputs and implement them internally. If you want support afterwards, it is optional.

What happens after the session?
You receive the agreed outputs and a short follow-up check-in. If the issue needs deeper support, workflow audit, process optimisation and implementation support are available as an optional next step.